Help and advice

Useful sources of help and advice on your mortgage

Legal Statement

In so far as it is possible by applicable law, Mars Capital expressly excludes liability for any claims, loss, demands or damages of any kind whatsoever, with respect to use of this Site or any misleading information or omissions it may contain, including without limitation, direct, indirect, incidental or consequential loss or damage, whether arising from loss of revenue, loss of data, loss of profits or otherwise.

Privacy Statement

At Mars Capital we are committed to protecting your privacy. This Privacy Statement sets out the basis on which any personal data we collect from you, or that you provide to us, via www.marscapital.ie (“Site”) will be used by us. We are the data controller of such personal data for purposes of the Data Protection Acts 1988 and 2003. By visiting the Site you are accepting and consenting to the practices described in this Privacy Statement.

We may from time to time engage third party service providers to assist us in operating certain areas of, or functions on, our Site (“Service Providers”), such as the online payment facility which you can access using the Customer Portal.  If you access those areas of the Site or use those functions you may be subject to additional terms and conditions of use and privacy statements of those Service Providers and we ask that you please read them when accessing those areas and in advance of using those functions. 

Information about you that we obtain

If you submit an enquiry via the Site, you will provide us with your name, postal address, e-mail address, phone number and enquiry. Our Service Providers may obtain personal data about you on our behalf if you access areas of the Site or use functions operated by them. Details of the type of information obtained and how it is obtained are set out in the applicable Service Provider’s privacy policy. 

We may combine this information with other information about you that we hold. We may use this information and the combined information for the purposes set out below.

Although we make our best efforts to ensure the security of your transmission on our systems, data transmission over the Internet cannot be guaranteed to be totally secure. Data transmissions can be intercepted and if they contain confidential details they may become known to third parties. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us. You agree any information transmitted or received via e-mail or on the Internet is undertaken at your own risk.

Use of information about you

We use your personal data referred to above to administer your mortgage account, for making lending decisions (which may include credit scoring) and servicing our relationship with you, for the purposes of investigating fraud, to perform our obligations and enforce our rights arising from any contracts between you and us, to provide you with the information, products and services that you may request from us, to comply with any regulatory or legal requirements that apply to us and / or our arrangements with you and to protect our assets. We may also use your personal data to develop and improve our Site and its content, administer our Site and for internal operations, data analysis, testing, statistical and survey purposes.  Please also our Service Providers’ respective privacy policies which may set out additional details of how your personal data collected via the applicable areas of our Site are used.  

Disclosure of your information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its other subsidiaries. We may disclose your information to selected third parties including our business partners, product and services suppliers and sub-contractors for the uses noted above. We may also disclose your personal information to third parties if we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. Please be advised that in certain instances, it may be necessary for Mars Capital to disclose your personal information to local government officials in Ireland or overseas or otherwise as required by our legal obligations.

Access to your personal data

We will do our best to maintain the accuracy of your personal information. You have the right to request a copy of your data currently held by us. You may also have the right to rectify any inaccurate personal data or have your personal data blocked or erased.  There will be a charge of €6.34 for any access request you make.  We may request proof of identification to verify your access request.  All such requests should be addressed to: Data Protection Officer, Mars Capital , PO Box 12546, Dublin 2.

Changes to this Privacy Statement

We do revise and update our privacy practices from time to time which we will reflect in an update Privacy Statement so you should visit this page, at least once every thirty days, to review our then-current privacy practices.  Your continued use of this Site shall be considered your consent to any such revised privacy practices.

Contact us

Questions and comments regarding this Privacy Statement are welcomed and should be addressed to info@marscapital.ie